HHS Logo [ [link removed] ]

Blue Gradient


HHAeXchange Onboarding and Training Resources Available

As a reminder, EVV program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange must complete onboarding and system user training.


* HHAeXchange will issue user credentials for their Learning Management System (LMS) portal within three business days of submission of the?HHAeXchange Provider Onboarding Form [ [link removed] ].
* HHAeXchange will issue system user credentials for the HHAeXchange Portal after the program provider or FMSA has completed the EVV system training on the HHAeXchange LMS training portal [ [link removed] ]. Please allow five business days to receive your login credentials.

*HHAeXchange Training Resources*

*Open Hours Webinar Sessions*

Program providers, financial management services agencies (FMSAs), CDS employers and CDS employees can attend HHAeXchange Open Hours webinar sessions to ask questions or see methods demonstrated. The webinar sessions will be available Monday through Friday until Nov. 3.

The webinar sessions do not require registration, so attendees can drop in and out between the selected hours.

*Program providers and FMSAs *join here [ [link removed] ].

The webinar sessions will cover the following topics:


* Monday, Wednesday, Friday: 9?11 a.m.
* And a last session on Friday, Nov. 3 from 1?3 p.m.
* Administrative
* Service Provider Management
* Member Management
* Scheduling
* EVV Clock In and Clock Out/EVV Visit Management
* Manual Visit Management
* Call Dashboard

* Tuesday, Thursday: 9?11 a.m.
* Billing

*FMSAs, CDS employers and CDS employees* join here [ [link removed] ].

The webinars will cover the following topics:


* Friday: 9?11 a.m.
* Services Portal
* EVV Clock In and Clock Out/EVV Visit Management

For more information, visit HHAeXchange Texas Open Hours [ [link removed] ].

*One-On-One Sessions*

EVV users may schedule a one-on-one session with an HHAeXchange expert for additional help and training. Click here to book a one-on-one session [ [link removed] ].

For more information or questions about HHAeXchange training, email HHAeXchange <[email protected]>.

For general EVV questions or questions about EVV Policy, email HHSC EVV Operations <[email protected]>.









________________________________________________________________________

You have subscribed to get updates about Texas Health and Human Services (HHS). For more information about HHS, please visit our website [ [link removed] ].

________________________________________________________________________

Stay Connected Visit us on Facebook [ [link removed] ] Visit us on YouTube [ [link removed] ] Visit us on Twitter [ [link removed] ] Visit us on Instagram [ [link removed] ] Visit us on Facebook [ [link removed] ] ?(en?espa?ol) ?

Bookmark and Share [ [link removed] ]

Subscriber Services
Manage Preferences [ [link removed] ]??|??Unsubscribe [ [link removed] ]??|??Help [ [link removed] ]

________________________________________________________________________

This email was sent to [email protected] using govDelivery Communications Cloud on behalf of: Texas Health and Human Services Commission ? 707 17th St, Suite 4000 ? Denver, CO 80202 GovDelivery logo [ [link removed] ]