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office of the insurance commissioner mike kreidler
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Kreidler fines UnitedHealthcare $500,000 for not demonstrating compliance with mental health parity laws

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Media contact: Public Affairs, (360) 725-7055

Insurance Commissioner Mike Kreidler has?imposed a $500,000 fine?against UnitedHealthcare Insurance Company (UHIC) for failing to demonstrate how it administers its mental health and substance use disorder benefits in accordance with state and federal laws. Half of the fine ? $250,000 ? is suspended, pending adherence to a compliance plan.

?We expect companies to deliver critical benefits to consumers who need them, without barriers, and to demonstrate their compliance when asked,? Kreidler said. ?If they cannot do so, we will hold them accountable.?

UHIC failed to sufficiently demonstrate to Kreidler?s office how the company administers its mental health and substance use disorder benefits, despite at least four separate requests made between 2019 and 2021

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