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Marketing When Budgets Are Down - Harvard Business Review   

The general rule of enterprise finance is that marketing budgets drop like a stone at the first sign of trouble and rise like a feather once the environment is more settled. In mid-2023 we’re far from a settled state — projected GDP growth in western markets is depressingly flat, inflation is proving to be rather stubborn, and those disruptions just keep on coming. It’s tough to see a significant increase in marketing budgets in the near term. Gartner’s annual survey of hundreds of CMOs charts the evolution of marketing spending over recent history, offering guidance for how enterprise leaders can deliver results and build the capabilities to fuel growth in a time of less.

Marketing’s digital transformation brought with it unprecedented growth, both in the scope of the function and in its spending power. New channels, new technologies, and new capabilities demanded new levels of investment. But the good times couldn’t last forever, and the pandemic ushered in a new, more austere era as budgets flatlined. This placed chief marketing officers (CMOs) under pressure to reduce spending on previously sacrosanct parts of their portfolio, such as marketing technology.

Gartner’s annual survey of hundreds of CMOs charts the evolution of marketing spending over recent history, offering guidance for how enterprise leaders can deliver results and build the capabilities to fuel growth in a time of less.

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Inside Paypal’s Billion Dollar Battle For Payment Processing Dominance - Forbes   

Consumers rarely even think about who processes their payments at checkout. Whether it's being handled in the back offices of a traditional bank like JPMorgan or by a fintech like PayPal or Stripe, it merely needs to be fast, and hassle free. However, behind the scenes there is a battle underway to control 'buy now' technology. Last year e-commerce sales in the U.S. alone surpassed $1 trillion, from which billions in revenues and profits flowed to dozens of firms vying to be at the center of the transactions.

Among processors PayPal, with $27.5 billion in 2022 revenues, is an industry giant. In September, its new CEO Alex Chriss, 46, took the reins, inheriting a company that has embraced a risky low price strategy, similar to Dell's approach to selling IBM PC clones in the 1990s. Last year, the San Jose company began cutting the cost of payment services it offers under its Braintree brand, a white-label service that lets companies small and large accept debit cards, credit cards and other payment methods from consumers. Research firm MoffetNathanson estimates that Braintree revenue jumped to $8.4 billion in 2022 from $6.2 billion in 2021, making up roughly 30% of PayPal's total net revenue. Braintree is now growing faster than other parts of PayPal and unbranded transactions, which are mostly driven by Braintree, jumped 40% in 2022. PayPal's branded business, when consumers click on the yellow PayPal button, grew only 5% in 2022.

"PayPal was doing something to juice that growth and it was likely giving it up on pricing," says Chris Donat, fintech and payments research lead for BWG Strategy.

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