What people are saying

“Thank you! Consumer Action's Disparities in Debt: Understanding the case for economic equity [webinar] was excellent. The presenters were knowledgeable and great communicators. It gave me hope for America's economy in these challenging days. I will be sharing it with my network of over 7,000 contacts. Keep up the substantive good work.”

--Jackie Wright, CEO, Wright Enterprises, San Francisco, CA (view our webinars and videos on our YouTube channel)

A summer of multilingual outreach to address energy poverty

By Monica Steinisch

For Consumer Action’s multilingual outreach staff, the past few months have been filled with in-person and virtual events where they spread the word about PG&E programs that make energy more affordable for low-income California households. Read more.

Coalition Efforts

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Consumer Bureau’s case before the Supreme Court, which could decide its fate as a consumer watchdog; the CFPB’s new mandate that lenders reveal the actual reasons consumers were denied credit; and the trouble with tuition payment plans. Read more.

Class Action Database: Vivint Smart Home settles over not-so-smart credit report scheme

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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