HHS Logo [ [link removed] ]

Blue Gradient


EVV: HHAeXchange Onboarding and User Credentials

To remain compliant with Electronic Visit Verification (EVV) requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must *complete onboarding and system user training before Oct. 1*.

Failure to onboard and use HHAeXchange, may result in denied or recouped EVV claims.

*Action Required:*

* Submit the HHAeXchange Provider Onboarding Form [ [link removed] ].
* Complete HHAeXchange Learning Management System (LMS) training.

* HHAeXchange will issue user credentials for their LMS portal within 3 business days of submission of the HHAeXchange Provider Onboarding Form.

****HHAeXchange will issue system user credentials for the HHAeXchange Portal after the program provider or FMSA has completed EVV system training on the HHAeXchange LMS training portal. Please allow 5 business days to receive your login credentials. ** *

Program providers and FMSAs who will be new to EVV, due to the Cures Act Home Health Care Services implementation [ [link removed] ], must submit the HHAeXchange Provider Onboarding Form [ [link removed] ] by Oct. 31. However, it's recommended to complete the form as soon as possible to be able to practice using EVV before the Jan. 1, 2024, implementation.

Email HHAeXchange <[email protected]> or contact by phone at 833-430-1307, for onboarding or LMS training questions.









________________________________________________________________________

You have subscribed to get updates about Texas Health and Human Services (HHS). For more information about HHS, please visit our website [ [link removed] ].

________________________________________________________________________

Stay Connected Visit us on Facebook [ [link removed] ] Visit us on YouTube [ [link removed] ] Visit us on Twitter [ [link removed] ] Visit us on Instagram [ [link removed] ] Visit us on Facebook [ [link removed] ]  (en español)  

Bookmark and Share [ [link removed] ]

Subscriber Services
Manage Preferences [ [link removed] ]  |  Unsubscribe [ [link removed] ]  |  Help [ [link removed] ]

________________________________________________________________________

This email was sent to [email protected] using govDelivery Communications Cloud on behalf of: Texas Health and Human Services Commission · 707 17th St, Suite 4000 · Denver, CO 80202 GovDelivery logo [ [link removed] ]