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Correction to EVV Policy Updates Now Available for Alternative Devices

HHSC sent a GovDelivery notice on Sept. 13 for the new and revised Electronic Visit Verification (EVV) alternative device policy. This notice is to correct what was previously posted.

The correction is to state that qualified members using the Agency Option or Service Responsibility Option (SRO) must meet?*all*?the conditions listed below based on the option they are using.


* the member?s service provider does not have a smartphone or tablet;?*and*
* the member does not have a landline or does not allow the service provider to use their landline

The correction is also to state that qualified members using the consumer directed services (CDS) option must meet?*all*?the conditions listed below.


* the CDS employee does not have a smartphone or tablet;
* the CDS employer does not have a landline or does not allow the CDS employee to use their landline;?*and*
* the CDS employer does not allow the CDS employee to use their smart phone or tablet.
* Note: if the CDS employer purchased or pays for a landline, smartphone, or tablet with CDS funds from their Employer Support Services budget, they may not refuse to allow the CDS employee to use the smartphone or tablet.

These new and revised policies are outlined in the?Alternative Device Policies effective Oct. 1, 2023 (PDF) [ [link removed] ], located on the?EVV webpage [ [link removed] ].

Email questions to?HHSC EVV Operations <[email protected]>.









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