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S70Libya's Unnatural Disaster   Footage and eyewitness accounts have conveyed harrowing scenes from the storm-struck Libyan town of Derna: overflowing morgues and mass burials, rescuers digging through mud with their bare hands to recover bodies, a corpse hanging from a streetlight, the cries of trapped children. Two aging dams to Derna’s south collapsed under the pressure of Storm Daniel, sending an estimated 30 million cubic meters of water down a river valley that runs through the city’s center and erasing entire neighborhoods. Some 11,300 people are currently believed dead—a number that could double in the days ahead. An estimated 38,000 residents have been displaced.Libya has seen no shortage of suffering and misery since the 2011 revolution that toppled its longtime dictator, Muammar Qaddafi. Yet Storm Daniel promises to be a singular event. Already, Libyan commentators inside the country and out are pointing to the apocalyptic loss of life in Derna as the product not simply of a natural disaster, but of Libya’s divided and ineffectual governance. The west of the country is run by the internationally recognized Government of National Unity; the east, including Derna, falls under the rule of the renegade strongman Khalifa Haftar.
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S63Welcome to the Experience Economy   How do economies change? The entire history of economic progress can be recapitulated in the four-stage evolution of the birthday cake. As a vestige of the agrarian economy, mothers made birthday cakes from scratch, mixing farm commodities (flour, sugar, butter, and eggs) that together cost mere dimes. As the goods-based industrial economy advanced, moms paid a dollar or two to Betty Crocker for premixed ingredients. Later, when the service economy took hold, busy parents ordered cakes from the bakery or grocery store, which, at $10 or $15, cost ten times as much as the packaged ingredients. Now, in the time-starved 1990s, parents neither make the birthday cake nor even throw the party. Instead, they spend $100 or more to “outsource” the entire event to Chuck E. Cheese’s, the Discovery Zone, the Mining Company, or some other business that stages a memorable event for the kids—and often throws in the cake for free. Welcome to the emerging experience economy.
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S67How to Answer "Why Do You Want to Work Here?"   Of all the interview questions job applicants prepare for, the most obvious ones sometimes get the least attention. Yes, you came ready to share your biggest flaw, your greatest strength, a moment when you shined, and a concept you learned, but what do you do with a broad but direct question like “Why do you want to work here?” In this piece, the author offers three strategies for answering this common interview question and provides sample answers for you to use as a guide.
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S30Why So Many Migrants Are Coming to New York   Last week, Mayor Eric Adams told a roomful of people that the recent influx of migrants “will destroy New York City.” More than a hundred and ten thousand have arrived in the city in recent months, and more than half are currently staying at shelters and other emergency sites. Although some of the most high-profile arrivals have been sent on buses by Greg Abbott, the governor of Texas, as part of a Republican plan to shift the burden of migrant crossings onto blue states, nearly ninety per cent of the migrants who have come to New York since last spring have arrived in other ways. Meanwhile, Adams has denounced the Biden Administration for not providing enough resources for the city to resolve what he describes as a dire crisis. (According to Adams, it will cost twelve billion dollars to house the migrants over the next three years.)I recently spoke by phone with Muzaffar Chishti, a senior fellow at the Migration Policy Institute, and an expert on how immigration policies at the federal, state, and local levels intersect. During our conversation, which has been edited for length and clarity, we discussed why so many migrants have chosen to come to New York City specifically, why the Biden Administration cannot necessarily fulfill the Mayor’s requests, and how congressional inaction on immigration policy has exacerbated the problems that immigration hawks say they care about most.
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S55The 30 Elements of Consumer Value: A Hierarchy   What consumers truly value can be difficult to pin down and psychologically complicated. But universal building blocks of value do exist, creating opportunities for companies to improve their performance in existing markets or break into new markets. In the right combinations, the authors’ analysis shows, those elements will pay off in stronger customer loyalty, greater consumer willingness to try a particular brand, and sustained revenue growth.
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S65A Simple Way to Introduce Yourself   Many of us dread the self-introduction, be it in an online meeting or at the boardroom table. Here is a practical framework you can leverage to introduce yourself with confidence in any context, online or in-person: Present, past, and future. You can customize this framework both for yourself as an individual and for the specific context. Perhaps most importantly, when you use this framework, you will be able to focus on others’ introductions, instead of stewing about what you should say about yourself.
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S62Will AI Replace the Front Office in Pro Sports?   With accurate player-availability predictions for all active players, AI-powered decision-making is dramatically improved around three dimensions: 1) Risk management: If a productive wide-receiver is likely to get hurt, for example, a team might invest more in talented backups, to minimize drop-off in team performance during injury. 2) Training and targeted interventions: If AI suggests a player is injury-prone, teams can target that player with customized training, nutrition, or other regimens to reduce the likelihood of injury. Alternatively, a team might choose to reduce a player’s workload, also reducing risk. 3) Personnel decisions: By identifying factors that predict injury or other unavailability, teams can draft, trade for, or otherwise acquire players that they believe are more likely to be available season-long. Additionally, teams may choose to trade players for whom injury seems likely.
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S27Sustainable use of natural resources: lessons from Pantanal communities   Rafael Chiaravalloti received support from the Science without Borders Programme, funded by the Coordination for the Improvement of Higher Education Personnel (Capes) and the National Council for Scientific and Technological Development (CNPq).“How can we use nature in a sustainable way?” That is a question I, together with colleagues from different parts of the world, have sought to answer for a decade. We are dedicated to studying issues related to the sustainable use of natural resources.
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S58Business Marketing: Understand What Customers Value   How do you define the value of your market offering? Can you measure it? Few suppliers in business markets are able to answer those questions, and yet the ability to pinpoint the value of a product or service for one’s customers has never been more important. By creating and using what the authors call customer value models, suppliers are able to figure out exactly what their offerings are worth to customers.
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S61How to Scale Local Innovations in Big Companies   All too often innovations — including new products, new HR policies to attract and retain talent, and new production processes —developed in one part of a business stay there. Other groups that could benefit from them don’t know they exist. This leads to lost revenues and higher costs, since teams around the world often end up duplicating (or triplicating, or quadruplicating) investments in solving common problems. This article identifies three common obstacles to scaling innovations and describes a way to overcome them.
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S523 Strategies to Boost Sales and Marketing Productivity   A study of B2B companies found that just one in 20 was able to consistently grow sales faster than sales and marketing expenses. As companies seek to cut costs in an uncertain economy, increasing this commercial productivity is a smart strategy. Research shows the three ways companies can do this are to refine the go-to-market model, turn every rep into an A player, and make sales and marketing support more efficient.It’s almost axiomatic that growing revenues will require adding sales and marketing costs at the same rate. Most heads of sales and marketing believe in their bones that their teams cannot get more productive over an extended period. Teams can find cost-cutting and efficiency tweaks, yes, but not full-blown, sustained productivity gains. This is a damaging, self-reinforcing belief — and our research shows it’s not necessarily true.
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S64A Refresher on A/B Testing   A/B testing is a way to compare two versions of something to figure out which performs better. While it’s most often associated with websites and apps, the method is almost 100 years old and it’s one of the simplest forms of a randomized controlled experiment. This testing method has risen in popularity over the last couple of decades as companies have realized that the online environment is well-suited to help managers, especially marketers, answer questions like, “What is most likely to make people click? Or buy our product? Or register with our site?”. It’s now used to evaluate everything from website design to online offers to headlines to product descriptions. The test works by showing two sets of users (assigned at random when they visit the site) different versions of a product or site and then determining which influenced your success metric the most. While it’s an often-used method, there are several mistakes that managers make when doing A/B testing: reacting to early data without letting the test run its full course; looking at too many metrics instead of focusing on the ones they most care about; and not doing enough retesting to be sure they didn’t get false positive results.
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S57Neuromarketing: What You Need to Know   The field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior and decision making. Over the past five years several groundbreaking studies have demonstrated its potential to create value for marketers. But those interested in using its tools must still determine whether that’s worth the investment and how to do it well.
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S18 S23Russian and North Korea artillery deal paves the way for dangerous cyberwar alliance   Russia is currently firing some 14 million shells a year in Ukraine. They are only manufacturing 2 million. The Ukrainians, on the other hand, are firing around 2.5 million shells a year, but are also struggling to source them.A deal between North Korea and Russia for artillery rounds, which the respective leaders have said they are “actively advancing”, is a simple solution to Russia’s problem. But it is a deal that is fraught with dangers for global stability.
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S60The Globalization of Markets   Many companies have become disillusioned with sales in the international marketplace as old markets become saturated and new ones must be found. How can they customize products for the demands of new markets? Which items will consumers want? With wily international competitors breathing down their necks, many organizations think that the game just isn’t worth the effort.
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S48How to ease the seemingly endless pain of prolonged grief | Aeon Essays   is a science journalist from Bolzano, Italy. He covers the environment, technology and psychology for newspapers and magazines in Europe and the UK. He is also the author of Science Journalism: An Introduction (2017) and Telling Science Stories (2020).On a January evening in 1992, I was sitting in our kitchen, reading a comic book. My older sister Claudia went out to run an errand at a nearby minimart, just before it closed. Her keys jingled as she said goodbye and pulled the door shut. Her footsteps rushed down the stairs. A minute later, I heard her slam the garage door after she had pulled out her bicycle. Moments later, I heard a loud thud from down the street. I also thought I heard a muffled scream. I was 10. I couldn’t connect the dots.
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S49Make the Most of Your One-on-One Meetings   Few organizations provide strong guidance or training for managers on meeting individually with their employees, but the author’s research shows that managers who don’t hold these meetings frequently enough or who manage them poorly risk leaving their team members disconnected, both functionally and emotionally. When the meetings are done well, they can make a team’s day-to-day activities more efficient and better, build trust and psychological safety, and improve employees’ experience, motivation, and engagement at work. The author has found that although there’s no one-size-fits-all approach to one-on-ones, they are most successful when the meeting is dominated by topics of importance to the direct report rather than issues that are top of mind for the manager. Managers should focus on making sure the meetings take place, creating space for genuine conversation, asking good questions, offering support, and helping team members get what they need to thrive in both their short-term performance and their long-term growth.
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S59Branding in the Age of Social Media   Marketers originally thought that Facebook, YouTube, and Twitter would let them bypass mainstream media and connect directly with customers. Hoping to attract huge audiences to their brands, they spent billions producing their own creative content. But consumers never showed up. In fact, social media seems to have made brands less significant.
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S7038 Smart Questions to Ask in a Job Interview   The opportunity to ask questions at the end of a job interview is one you don’t want to waste. It’s both a chance to continue to prove yourself and to find out whether a position is the right fit for you. In this piece, the author lists sample questions recommended by two career experts and divides them up by category: from how to learn more about your potential boss to how to learn more about a company’s culture. Choose the ones that are more relevant to you, your interests, and the specific job ahead of time. Then write them down — either on a piece of paper or on your phone — and glance at them right before your interview so that they’re fresh in your mind. And, of course, be mindful of the interviewer’s time. If you were scheduled to talk for an hour and they turn to you with five minutes left, choose two or three questions that are most important to you. You will always have more time to ask questions once you have the job offer in hand.
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S69How to Write a Thank You Email After an Interview   You’ve updated your resume, written your cover letter, and prepared for your interview. Now it’s time for your thank you note to seal the deal. In this piece, the author outlines what to say — and not to say — in your thank you email to interviewers and answers common questions like: How much detail should you include? When should you send it? And why is it important to do? He also includes three sample emails to use as a guide.
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S53The Elusive Green Consumer   Companies that introduce sustainable offerings face a frustrating paradox: Most consumers report positive attitudes toward eco-friendly products and services, but they often seem unwilling to follow through with their wallets. The authors have been studying how to encourage sustainable consumption for several years, performing their own experiments and reviewing research in marketing, economics, and psychology.
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S68How to Write a Cover Letter   Perhaps the most challenging part of the job application process is writing an effective cover letter. And yes, you should send one. Even if only one in two cover letters gets read, that’s still a 50% chance that including one could help you. Before you start writing, find out more about the company and the specific job you want. Next, catch the attention of the hiring manager or recruiter with a strong opening line. If you have a personal connection with the company or someone who works there, mention it in the first sentence or two, and try to address your letter to someone directly. Hiring managers are looking for people who can help them solve problems, so show that you know what the company does and some of the challenges it faces. Then explain how your experience has equipped you to meet those needs. If the online application doesn’t allow you to submit a cover letter, use the format you’re given to demonstrate your ability to do the job and your enthusiasm for the role.
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S6615 Rules for Negotiating a Job Offer   In some industries, a weak labor market has left candidates with fewer options and less leverage, and employers better positioned to dictate terms. Those who are unemployed, or whose current job seems shaky, have seen their bargaining power further reduced. But the complexity of the job market creates opportunities for people to negotiate the terms and conditions of employment. Negotiation matters most when there is a broad range of potential outcomes.
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S22 S25How pubs could get drinkers to swallow a peak-time price rise   You may be used to paying more for a plane ticket or a train journey during peak times. But now a major British hospitality company has announced a similar approach to how much it costs to drink beer. Stonegate Group, which owns chains including the Slug & Lettuce, has announced plans to increase drinks prices by 20p when their pubs are at their busiest.
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S20Surgery is facing its #MeToo moment - here's what needs to be done now   Harrowing accounts of female doctors being sexually harassed, assaulted and even raped by their colleagues, highlight an urgent issue that must be addressed.The study, published in the British Journal of Surgery, revealed that an astounding 63% of female surgeons have been sexually harassed, while 30% have been sexually assaulted by colleagues in the past five years. Even more disturbingly, 11% reported forced physical contact tied to career progression opportunities.
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S28NASA report finds no evidence that UFOs are extraterrestrial   NASA’s independent study team released its highly anticipated report on UFOs on Sept. 14, 2023. In part to move beyond the stigma often attached to UFOs, where military pilots fear ridicule or job sanctions if they report them, UFOs are now characterized by the U.S. government as UAPs, or unidentified anomalous phenomena.
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S24Libya flood disaster: scale of the catastrophe must bring the two warring factions together   A century ago, the coastal city of Derna was well known for picture-perfect beaches, palm trees and whitewashed villas mainly inhabited by Libya’s Italian colonial occupiers. Today, in the aftermath of Storm Daniel, which brought 400mm of rain to the region, overwhelming two dams and sweeping millions of tons of water across the city, much of Derna has been flooded. Entire suburbs are reported to have been washed into the sea by the tsunami-like wave that barrelled down the normally dry river Wadi Dern through the heart of the city.The death toll from the catastrophe is estimated at more than 11,000 with another 10,000 missing and feared dead. Countless more people – perhaps one-third of Derna’s inhabitants, have been left homeless.
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S4715 Years Ago, a Visionary Director made a Shocking Dystopian Sci-Fi Movie That Was Ahead of Its Time   River water no longer belongs to the residents of Santa Ana del Rio, a small town in the Oaxaca region of southern Mexico. Instead, a U.S. company owns rights to the precious liquid and ships it north for American consumption. Local farmers must buy back their own water at a premium, while security forces wielding military weapons murder any “burglars” on sight.That’s the initial setup for the not-so-far-fetched first feature by visionary director Alex Rivera. Sleep Dealer explores the extraction of resources and labor from the Global South, mixing real-life issues with science-fiction technology. Fifteen years after this independent film’s release in 2008, the sociopolitical issues it cleverly addresses have only grown more urgent.
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S54Exploit the Product Life Cycle   Most alert and thoughtful senior marketing executives are by now familiar with the concept of the product life cycle. Even a handful of uniquely cosmopolitan and up-to-date corporate presidents have familiarized themselves with this tantalizing concept. Yet a recent survey I took of such executives found none who used the concept in any strategic way whatever, and pitifully few who used it in any kind of tactical way. It has remained—as have so many fascinating theories in economics, physics, and sex—a remarkably durable but almost totally unemployed and seemingly unemployable piece of professional baggage whose presence in the rhetoric of professional discussions adds a much-coveted but apparently unattainable legitimacy to the idea that marketing management is somehow a profession. There is, furthermore, a persistent feeling that the life cycle concept adds luster and believability to the insistent claim in certain circles that marketing is close to being some sort of science.1
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S29Libya dam collapse: engineering expert raises questions about management   Dams are usually built to withstand heavy rainfall or drought. The design and construction of a dam takes into consideration all possible effects. All factors, including the type of building materials, the design of the foundation and the stability of a dam, as well as expected floods and earthquakes and even military action, are taken into consideration when planning a dam.Aside from how the dam is constructed, there should be safety provisions in place. For instance, in cases of storms, the engineers should release the water to ensure that a dam’s maximum carrying capacity is not exceeded.
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S43'Tales of Arise: Beyond the Dawn' Continues the Story of 2021's Best RPG   The September 2023 State of Play was a great showcase for RPG fans, especially those looking forward to Final Fantasy 7 Rebirth and its twisting timeline. But one welcome surprise was the return of Tales of Arise, 2021’s best RPG, which announced that it would be releasing an expansion before the end of the year. Beyond the Dawn looks to add a hefty amount of new content for fans of the base game. Here is everything you need to know about Tales of Arise: Beyond the Dawn and how it will continue the story of Alphen and Shionne.
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S21How weather 'blocks' have triggered more extreme heatwaves and floods across Europe   On several occasions this summer, Europe’s weather seemed to get itself stuck, leading to prolonged heatwaves and floods. In the UK, a long hot and dry spell throughout May and June gave way to a similarly persistent cool and wet period. In September, Europe saw widespread flooding in southern Europe while the UK basked in its longest ever September heatwave. These were all the result of “blocked” weather patterns.
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S26Bidenomics: why it's more likely to win the 2024 election than many people think   Joe Biden has come out fighting against perceptions that he is handling the US economy badly. During an address in Maryland, the president contrasted Bidenomics with Trumpian “MAGAnomics” that would involve tax-cutting and spending reductions. He decried trickle-down policies that had, “shipped jobs overseas, hollowed out communities and produced soaring deficits”. Changing voters’ minds about the economy is one of Biden’s biggest challenges ahead of the 2024 election. Recent polling data suggested 63% of Americans are negative on the US economy, while 45% said their financial situation had deteriorated in the last two years.
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S56 S19Libya floods: why cash is the best way to help get humanitarian aid to people affected by disasters   The heavy rainfall that hit Libya during Storm Daniel caused two dams and four bridges to collapse in the coastal city of Derna, submerging most of the city in floodwater and claiming thousands of lives. As you watch the disturbing scenes of this disaster on the news, you might wonder about the best way to help. Sending that blanket in the closet you have never used or those painkillers in the cabinet you overbought last time you had a headache might seem helpful.
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S4650 Absolutely Genius Things on Amazon With Insanely High Reviews   There are plenty of things that have gone viral for being genius, clever, or the best thing ever — and yet, when you check them out, you’re... less than impressed. Well, not with this list of clever Amazon finds.From a spinning tie rack that saves you space to a fancy set of glasses with matching glass straws, these 50 things aren’t only absolutely genius, but they have insanely high reviews that you can trust. And, with reviews like these, you’re sure to be impressed.
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S51The Very Real Dangers of Executive Coaching   Over the past 15 years, it has become more and more popular to hire coaches for promising executives. Although some of these coaches hail from the world of psychology, a greater share are former athletes, lawyers, business academics, and consultants. No doubt these people help executives improve their performance in many areas. But I want to tell a different story. I believe that in an alarming number of situations, executive coaches who lack rigorous psychological training do more harm than good. By dint of their backgrounds and biases, they downplay or simply ignore deep-seated psychological problems they don’t understand. Even more concerning, when an executive’s problems stem from undetected or ignored psychological difficulties, coaching can actually make a bad situation worse. In my view, the solution most often lies in addressing unconscious conflict when the symptoms plaguing an executive are stubborn or severe.
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