From Texas Health and Human Services Commission <[email protected]>
Subject EVV Take Action Now: Onboard with HHAeXchange
Date September 1, 2023 9:31 PM
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EVV Take Action Now: Onboard with HHAeXchange

To remain compliant with EVV requirements, program providers and financial management services agencies (FMSAs) transitioning to HHAeXchange or who have recently enrolled to provide personal care services (PCS), must *complete onboarding and system user training* *before Oct. 1*.

Action Required:

* Submit the HHAeXchange Provider Onboarding Form [ [link removed] ].
* Register and attend HHAeXchange System User Training [ [link removed] ].

Program providers and FMSAs providing PCS who do not onboard with HHAeXchange before Oct. 1, may be unable to record visits for transmission to payers. Claims submitted without an EVV visit will be denied.

Program providers and FMSAs who will be new to EVV, due to the Cures Act Home Health Care Services implementation [ [link removed] ], must submit the HHAeXchange Provider Onboarding Form [ [link removed] ] by Oct. 31. However, it's recommended to complete the form as soon as possible to be able to practice using EVV before the Jan. 1, 2024, implementation.

Email HHAeXchange <[email protected]> for onboarding or system user training questions.









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