What people are saying

“As a financial literacy educator and trainer within my organization, the information presented in the Consumer Action webinars, website and social media offer a great resource to further my knowledge and those that we serve. They provide the information in a clear and easy to understand manner that is key when discussing financial information for consumers.”

--Monica Anderson, CAPSLO, San Luis Obispo, CA (view our webinars and videos on our YouTube channel, and follow us on Facebook) 

Please take our survey!

By Monica Steinisch

Consumer Action is conducting a survey on smartphone and computer warranties, and we’d like your input. Read more.

Coalition efforts

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB watch

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the CFPB’s plans to help protect consumers’ personal data from data broker abuses, and the Bureau’s suit against a buy-here-pay-here auto loan servicer accused of illegally deactivating and repossessing cars that were not in default. Read more.

Class Action Database: Putting a foot down on shoe retailer’s illegal texts

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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