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On February 21st, Councilmember White held a hearing that focused on the Department of Recreation that oversees many of the public spaces and facilities that are at the center of our public life and communities.
The mission of the Department of Parks and Recreation (DPR) is to enhance the quality of life and wellness of District of Columbia residents and visitors by providing equal access to affordable and quality recreational services and by organizing meaningful programs, activities, and events.
In surveying the key performance indicators in the agency’s performance plan, Councilmember White noticed that the agency did not meet its targeted goals as it relates to the percentage of participants who met program goals, percent of programs meeting, minimum quality standards, percentage of program participants who would recommend a DPR program to others, percentage of participants who rated DPR programs good or excellent, and the percentage of customers that rate a net positive customer experience with DPR.
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