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An update to the new EVV Alternative Device Policy was published on Aug. 18.
HHSC is allowing program providers and financial management services agencies (FMSAs) who will use the new State EVV vendor, HHAeXchange, to purchase additional alternative devices for qualifying members.
A qualified member using the agency option, or the service responsibility option (SRO), is a person who meets one or more of the following conditions:
- Does not have a landline or does not allow the service provider to use their landline.
- Their service provider does not have a smartphone or tablet.
A qualified member using the consumer directed service (CDS) option is a person who meets one or more of the following conditions:
- Does not have a landline or does not allow the service provider to use their landline.
- Their service provider does not have a smartphone or tablet.
- Does not allow the CDS employee to use their smart phone or tablet.
The cost of each alternative device is $12 (includes shipping) plus applicable sales tax.
Email questions to HHSC EVV Operations.
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