Consumer Action is conducting a survey about consumers' knowledge of and experiences with smartphone and computer warranties. The survey should take about 5 minutes to complete. We would like your input!

We designed this survey to determine whether buyers of computers and smartphones are aware that their new devices come with a manufacturer’s warranty; feel that the warranty information is easy to find online; find it easy to understand what is and isn’t covered under the warranty; are satisfied with the coverage; and know how to file a warranty claim and/or complaint. (This survey is only about the manufacturer’s warranty, not an optional extended warranty, service contract or insurance.)

This is an anonymous survey. No specific personal information that could be used to identify you or your computer will be collected.

Consumer Action will use the findings of the survey to inform our educational work.

CLICK HERE to take our survey (by Sept. 25). Thank you!

This project is made possible by a grant from the Rose Foundation.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change. On the web at www.consumer-action.org.

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Consumer Action
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San Francisco, CA 94104
415-777-9648
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