 | From the Editor's Desk
Using AI to Build Stronger Connections with Customers As companies learn to use generative AI to create value, there’s a risk that they take the wrong approach when applying the technology to the customer experience. In fact, research shows AI can help boost customer satisfaction when it’s used to offer customers more personalized solutions or to help human employees provide better service than they would without the technological assist. Some examples of companies experiencing early success with this are in the financial services industry.
The surge of generative artificial intelligence (AI) applications is spurring exciting innovations and consumer experiments, but it also worries many people who are concerned about data privacy or only being able to communicate with a company through a bot. These concerns are especially acute in industries where customer interactions and data privacy are critical, such as banking or healthcare.
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WorkA Filmmaker Honored Bella Abzug. Her Daughter Says He Took Advantage. Liam Stack is a religion correspondent on the Metro desk, covering New York, New Jersey and Connecticut. He was previously a political reporter based in New York and a Middle East correspondent based in Cairo. More about Liam Stack
WorkPork belly prices are up 100% this year — your breakfast bacon is about to get pricier Urner Barry\'s Hojnowski similarly echoed that summer is the period where pork production dips to the lowest point in the year, which tightens the supply of fresh pork bellies on the open market.
Work'She loved her family': 1-year-old dies in hot day care van as scorching weather hits central US Contributing to this report were Associated Press journalists Josh Funk, also in Omaha; Kathleen Foody in Chicago; Freida Frisaro in Miami; Ken Miller in Oklahoma City; Scott Bauer in Madison, Wisconsin; Anita Snow in Phoenix; and Hannah Fingerhut in Des Moines, Iowa.
WorkUS State Department renews travel ban to North Korea amid rising tensions There was no immediate verification that King actually made any of the comments. He had served in South Korea and sprinted into North Korea while on a civilian tour of a border village on July 18, and became the first American confirmed to be detained in the North in nearly five years.
WorkDallas Cowboys planning $180 million in renovations to AT&T Stadium's suites The team is planning to make $180 million in renovations that include an \"interior refresh of premium clubs and suites with new millwork and finishes,\" according to a document filed with the Texas Department of Licensing and Regulation.
WorkList of possible unaccounted for after Maui fire now 1,000 to 1,100 The list of between 1,000 and 1,100 names are people who have been reported as missing or unaccounted for, Merrill said. “We’re considering everybody on that list until we can prove they shouldn’t be on that list,” he said.
WorkAt least 18 bodies found in Greece as firefighters battle wildfires across the country Becatoros reported from Athens, Greece. Associated Press writers Nicholas Paphitis in Athens, Joe Wilson in Barcelona, Colleen Barry in Milan, Suzan Fraser in Ankara and Raf Casert in Brussels contributed.
WorkDrones downed in Moscow and surrounding region with no casualties, Russian officials say Kyiv is also trying to keep up the pressure on the Kremlin along multiple fronts, pursuing a counteroffensive at various points along the 1,500-kilometer (900-mile) front line, as well as diplomatically by obtaining pledges of more weaponry from its Western allies, including F-16 warplanes.
WorkAmid heat wave, advocates call to extend moratorium on energy provider disconnections The PUCT’s Consumer Protection Division (CPD) is always available to work with Texans to reconcile issues related to their utility service. We encourage customers to first contact their provider, and if they are unable to reach a resolution they can contact CPD by emailing [email protected] or calling 1-888-782-8477.\"
WorkCowboys fans show up for free open practice at the Star in Frisco “We want to go to the Super Bowl, it’s been a long time, trying to get that dynasty back and I hope it’s this year,\" said Kenneth Portis, a Cowboys fan who attended the practice with his brother and father.
WorkHeat-related emergency room visits balloon in North Texas “It depends on how old they are, how hydrated they are. It depends on sometimes what medications they\'re taking,” he said. “Certainly 30 minutes, 45 minutes can be too much for people.”
WorkDallas issues dozens of code compliance citations to apartments where tenants complain of malfunctioning AC “Some of these units are as hot as 95 to 100 degrees. These are two-story units. Bedrooms are upstairs, living areas downstairs. Typically upstairs units are out, so families are congregating in living rooms on pallets to avoid having to go up to bedrooms in apartments to try to stay as cool as possible,” said board chair Mark Melton.
WorkOldest public building in Miami Beach gets new life That use is Venu, which the Heisenbottle firm describes as “a newly renovated space for elegant private events and upscale meetings” in the clubhouse and the Rum Room, in the annex building, “a 1920s restaurant with an enticing tapas-style menu and local South Florida rums.”
WorkFilming in Miami: August 24, 2023These film permits were issued last week by the Miami-Dade County Department of Regulatory & Economic Resources’ Office of Film and Entertainment, (305) 375-3288; the Miami Mayor’s Office of Film, Arts & Entertainment, (305) 860-3823; and the Miami Beach Office of Arts, Culture and Entertainment-Film and Print Division, (305) 673-7070.
WorkFYI Miami: August 24, 2023LONG WAYS TO GO: As the county’s fare-charging bus system is rolling up impressive gains in passengers over pre-covid levels, the totally free Metromover and fare-charging Metrorail continue to run far behind their ridership levels of corresponding months of 2019. Metrorail was down 21.6% in June from the number of riders it carried in June 2019, off from 1.36 million to 1.06 million, a 300,000-rider decline. In each of the past nine months, Metrorail use has been down more than 20% from the corresponding month of 2019. Metromover had been down more than 24% in each of those months until June, when the loss was trimmed to 9.8%.
WorkDouglas Roberts: Frost Science CEO looks to heavens and community needs “I am deeply honored and humbled to be entrusted with the position of president and CEO of Frost Science,” Dr. Roberts said. “We will explore new frontiers, empower lifelong learners and ensure that science education remains accessible and transformative for all.”
Work31-story Edgewater apartment tower wins backing Mr. Behar made the motion to recommend approval, with conditions that the developer consider incorporating an entrance along Bayshore Drive, and that staff confirm setback distances above the eighth floor.
WorkFlorida International University’s fall class is its largest In addition, the College of Business ranked second for best undergraduate international business programs. The university’s most popular majors include business, management, marketing and related support services, comprising 25% of its graduates.
WorkBoston’s Babson turns out MBAs on Brickell Avenue The Miami campus has students from 10 countries, including the US. About half are from Latin America. The male/female ratio is about 50-50, he said. “Last year we started with more female students than male. In 2016 the Knight Foundation contracted with Babson to create an accelerated program for women-owned businesses.
WorkMayor makes case for continuing Miami-Dade recycling Miami-Dade, she said, “will continue working to improve contamination rates and increase participation in recycling in order to divert more waste from landfills and improve the county’s disposal capacity over time.”
WorkDesign District team seeks 20-story apartment tower The property is in a zero-setback area, but the developers seek a setback on Northeast 36th Street to “allow for a more spacious sidewalk and enhance walkability, and the pedestrian experience along Northeast 36th Street.”
WorkMiami Dade College enrollment soars 6% “That’s something that I think it’s important for you to consider when you speak with colleges and universities,” Dr. Harrison said, “because it’s a prevalent theme that parents, nontraditional adults will say, ‘Oh, I can’t afford a college education.’ That’s not totally accurate.”
WorkWallaby allegedly used by owner to make quick cash settles into new 4-acre NY home The marsupials are similar to kangaroos, but significantly smaller, growing only to about 40 pounds. But like kangaroos, they have strong back legs and can travel quite quickly, up to nearly 30 miles per hour at full speed.
WorkSan Diego city attorney sues two retail chains over sale of flavored tobacco products Elliott said she believes the two retail chains named in the lawsuit have sold flavored tobacco products intentionally. She said undercover city attorney investigators visited stores several times between May and this month and repeatedly purchased banned products. She said a Keg ‘N Bottle clerk acknowledged the sale of flavored tobacco is illegal.
WorkCrotty named new chief science officer at La Jolla Institute for Immunology “For a particular virus that is a potential threat, what is our best assessment of all the parts of the immune system, and which will be the best at stopping that particular virus?” Crotty said. “Then, what is the best target on the virus, one that it can’t escape or how many targets will we need to hit?”
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WorkMan sentenced to 12 years in prison for Encanto break-in, sexual assault At Davis’ sentencing hearing, Deputy District Attorney Trisha Amador read a statement from the victim, who was in attendance. In the statement, the victim wrote that one of her young children was home at the time of the break-in.
WorkVeteran of three wars sets up scholarship to help comrades The group’s last work, “At Ease: Now That I Have Time to Think About It,” published in 2021, is $10 on Amazon. Proceeds go toward providing free copies of the book to veterans in nursing homes, hospitals and veteran clinics along with support facilities such as the USO.
WorkVideo: Man shot by police in College Area had lunged for handgun After the Sheriff’s Department completes its investigation, the District Attorney’s Office will review it to determine whether the deputies bear any criminal liability. The District Attorney’s Office reviews does all local shootings involving law enforcement.
Work‘Superstar' Ms. Lauryn Hill announces anniversary tour of The Miseducation of Lauryn Hill The Grammy-winning “Doo Wop (That Thing)” singer announced she’s hitting the road this fall and will perform in 17 cities in the U.S., Australia and New Zealand. She is scheduled to perform in Los Angeles on Nov. 5 at the Kia Forum.
WorkNearly $400,000 worth of counterfeit Apple products seized from seaport, Ontario airport Federal entities seized nearly $400,000 worth of counterfeit Apple products found in shipments from Hong Kong at the Los Angeles/Long Beach Seaport complex and at Ontario International Airport, authorities said Tuesday.
WorkA dozen dogs rescued from car in Orange County now up for adoption “As a reminder, pet owners should never leave pets unattended in a vehicle, even with the windows cracked, as it only takes a few minutes for the temperature inside a car to become dangerous to pets,” OC Animal Care said in a statement. “At 80 degrees outside, the temperature inside a car can soar to 104 degrees after just 10 minutes and 114 degrees after 30 minutes, putting pets at risk.”
WorkThieves target Beverly Hills wig shop that serves cancer patients Beverly Hills police is investigating the burglary and believe the three thieves may be women. Anyone with information on the case is asked to contact the Beverly Hills Police Department at 310-550-4951.
Work‘Haven't given up hope': 75-year-old Seven Oaks woman remains missing after Tropical Storm Hilary's destruction “Approximately 20 residents that remain on the opposite side of the Santa Ana River,” said Eric Sherwin of the San Bernardino County Fire Department. “They’re stranded again due to the loss of the road system that was washed away when the Santa Ana river overflowed.”
WorkIn a surprise move, Occidental College president says he's stepping down due to health Jeremy Childs is the night reporter on the Fast Break Desk, the Los Angeles Times’ breaking news team. Before joining the newsroom in 2023, he worked at the Ventura County Star, where he covered breaking news and most recently served as the newspaper’s East Ventura County reporter. Childs grew up in Newbury Park and graduated from Occidental College with a degree in English and comparative literary studies.
WorkMasks are back on at Lionsgate HQ as COVID outbreaks rise, including at 'Masked Singer' studio Cari Spencer is a 2023 reporting intern on the Los Angeles Times Fast Break Desk. She is a recent graduate of USC, where she studied journalism and sociology. Spencer previously reported for Crosstown L.A., the 74 and LA School Report and is originally from the suburbs of Minneapolis, Minn.
WorkAdams in Jerusalem: An Emotional and Strategic Visit James Barron is a Metro reporter and columnist who writes the New York Today newsletter. In 2020 and 2021, he wrote the Coronavirus Update column, part of coverage that won a Pulitzer Prize for public service. He is the author of two books and was the editor of “The New York Times Book of New York.” More about James Barron
WorkLIVE Transfer Talk: Chelsea eye Balogun as Arsenal set £50m fee - Bayer Leverkusen are pushing to complete a deal for Barcelona winger Abde Ezzalzouli, amid further interest in the Moroccan, per Sport. The report reveals that the cash-strapped Catalan giants cannot bring new players to the club before offloading a number of their own, and while they would prefer to part ways with Ansu Fati, they could see Ezzalzouli leave instead. Bayer Leverkusen could propose a €20m offer, while Aston Villa and Real Betis are also named as interested in the winger who impressed on loan with Osasuna last season.
Work'Dana White's Contender Series': Results, plus how to watch and stream Season 7 *Middleweight: Zach Reese def. Eli Aronov by submission*Welterweight: Oban Elliott def. Kaik Brito by majority decisionWomen\'s strawweight: Josefine Knutsson def. Isis Verbeek by unanimous decision*Featherweight: Luis Pajuelo def. Robbie Ring by TKO
WorkSource: Oregon St. names Uiagalelei starting QB Gulbranson went 7-1 as Oregon State\'s starting quarterback in 2022, while passing for 1,455 yards and nine touchdowns, as the team went 10-3 and finished No. 17 in the AP poll. But Oregon State ranked No. 104 nationally in pass offense, leading to the team seeking a high-profile transfer. Chiles, an ESPN four-star recruit who enrolled early, had impressed in practices during the spring and summer.
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WorkFabrinet Stock Soars 32%. Wall Street Sees an AI Opportunity. This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com.
WorkAnalysis-Investors look to AI-darling Nvidia's earnings as US stocks rally wobbles Nvidia was one of 11 stocks named by Goldman Sachs as near-term beneficiaries of the \"AI revolution.\" In a Monday note, Goldman analysts said an equal-weighted basket of those 11 stocks had returned 69% so far in 2023, outpacing a 7% gain for the overall equal-weight S&P 500.
WorkBitcoin below US$26,000 with a new low of US$20,000 in the cards “Generative AI and large language models hold immense transformative power in numerous industries, presenting a significant market opportunity for us,” Robin Li, co-founder and CEO of Baidu, said in a Tuesday press release.
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Work7% Dividend Yields: The 6 Best Payouts in the S&P 500 This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com.
WorkGraphite Wars: The Trillion Dollar Battery Race Has A Big Problem INTELLECTUAL PROPERTY. Oilprice.com is the Publisher’s trademark. All other trademarks used in this communication are the property of their respective trademark holders. The Publisher is not affiliated, connected, or associated with, and is not sponsored, approved, or originated by, the trademark holders unless otherwise stated. No claim is made by the Publisher to any rights in any third-party trademarks.
WorkThe AI boom will power 2 big stock market trades over the next decade, Goldman Sachs says \"The estimated AI-driven earnings boost is likely to occur over the next few years, but should be reflected in stock valuations sooner,\" Goldman Sachs said. \"The broader, longer-term benefit from AI adoption will accrue to companies as they harness AI to improve productivity, leading to greater revenues, higher margins, or a combination of both.\"
WorkSeeking up to 9% Dividend Yield? Here Are 2 Dividend Stocks Billionaire Bill Miller Is Holding for Income Growth Disclaimer: The opinions expressed in this article are solely those of the featured analysts. The content is intended to be used for informational purposes only. It is very important to do your own analysis before making any investment.
WorkTrump co-defendant Mark Meadows seeks emergency order to protect him from arrest in Georgia - as it happened I have said from day one of my candidacy that I will not sign a blood oath to Donald Trump. The biggest difference between me and every single candidate who will be on the debate stage in Milwaukee is that I have never bent the knee to Trump.
WorkElon Musk to strip headlines off news links on Twitter in latest overhaul “If you’re a journalist who wants more freedom to write and a higher income, then publish directly on this platform!” he posted this week. After taking over the platform formerly known as Twitter, Musk largely dissolved its public relations department and stopped responding to media requests from reporters. Previously, requests for comment were answered with a poop emoji. When contacted for comment on Tuesday, X responded with an automated reply.
WorkSam Bankman-Fried living off 'bread and water' in prison, lawyer says On 13 August federal prosecutors introduced a new indictment in which they charged the former billionaire with seven counts of fraud and conspiracy and accused Bankman-Fried of using stolen customer funds to make more than $100m in campaign contributions ahead of the 2022 US midterm elections.
WorkInverclyde named most affordable place to buy a home in Great Britain She said Surrey Heath and Cambridge showed the sharpest improvement in the house affordability of any location in Great Britain over the past year. In Cambridge, long seen as one of the places where house prices were out of kilter with local wages, the index fell from 11.8 to 9.6.
WorkRHS plans indoor flower show after 'gardening boom' in cities This year's Chelsea flower show featured a balcony gardening competition, with designers urged to showcase gardening in small spaces, and previous years have included houseplant and succulent sections. Show gardens at Chelsea are also now moved to schools and hospitals, allowing them to be enjoyed by people who perhaps do not have green space at home.
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