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Dear Friend,

As you may know, New Jersey has begun a year-long process of renewing Medicaid eligibility for everyone enrolled in NJ FamilyCare. If you are a member of NJ FamilyCare, you should expect to receive a mailer with instructions on how to reapply for Medicaid coverage. 

Everyone deserves access to high-quality, affordable health care, so I want to share important information with you to make sure that you can continue to stay insured:
  • Make sure NJ FamilyCare has an accurate current address. 
    • You can confirm or update your contact information by calling NJ FamilyCare at 1-800-701-0710. 
  • Keep an eye out for mail from NJ FamilyCare, the State of New Jersey, or your local county board of social services, and respond to any mail you receive as soon as possible. 
    • If NJ FamilyCare requests information, respond right away to avoid a gap in NJ FamilyCare coverage. 
  • You have the right to appeal within 90 days if you believe your eligibility was incorrectly terminated.  
  • If you lost eligibility because you did not provide all the information that was needed, you can provide the information within 90 days to have your renewal application reconsidered. 
  • If you are ineligible for NJ FamilyCare due to your income level, you can apply for coverage through GetCoveredNJ
  • For more information on the renewal process, please visit StayCoveredNJ

Tips and Action Items

  • Set up a voicemail box in case you miss a critical phone call. 
  • Look out for communications from NJ FamilyCare through mail, phone, text, and email. 
  • Call for another renewal packet if you lose yours or believe you never received it. 
  • Provide multiple forms of contact information in your NJ FamilyCare record. 
  • To get help or ask questions about your renewal, call the NJ FamilyCare health benefits coordinator at 1-800-701-0710 (TTY: 711) or reach out to your local county board of social services.   

It is an honor to serve you and my office is here to help you as you navigate the renewal process. For assistance with NJ FamilyCare or any federal agency, please reach out by calling one of the numbers below or by visiting my website

Sincerely,
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Donald Norcross
Member of Congress

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