Insurers’ denial rates — a critical measure of how reliably they pay for customers’ care — remain mostly secret to the public. Federal and state regulators have done little to change that.

Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said.

After a college student finally found a treatment that worked, the insurance giant decided it wouldn’t pay for the costly drugs. His fight to get coverage exposed the insurer’s hidden procedures for rejecting claims.

Learn how to request your health insurance claim file, which can include details about what your insurer is saying about you and your case.

Medical boards, a health department and even federal investigators have scrutinized Dr. James McGuckin’s vascular clinics. Today he still practices, despite a decadelong string of sanctions, fines and lawsuits.

The fullest accounting yet shows how Thomas has secretly reaped the benefits from a network of wealthy and well-connected patrons that is far more extensive than previously understood.

After a Capital & Main and ProPublica investigation found that landlords were turning low-cost housing into tourist hotels, the city ordered some building owners to comply with the law.

“If we suddenly kicked out all of the people here, the undocumented, our dairy farms would collapse,” one lawmaker said. “We have to come up with a solution.”

Amara Harris declined plea deals and ultimately won a legal fight that dates back to 2019. Now she and her attorneys want to push for statewide reforms.

Mary Hudetz describes the financial cost and emotional distress that tribal communities face as they continue to wait for the return of the remains of their ancestors, thousands of which are held in museums across the country.

As shooting rates among the young remain stratospheric, evidence suggests social media is serving as an accelerant to violence. Taunts that once could be forgotten now live on before large audiences, prompting people to take action.

In the face of repeated calls to back Donald Trump's bogus claims that the 2020 election was stolen, Marge Bostelmann of the Wisconsin Elections Commission remains resolute: “I’m a Republican who stands up for the truth and not for a lie.”

An EPA document shows that a new Chevron fuel ingredient has a lifetime cancer risk more than 1 million times higher than what the agency usually finds acceptable — even greater than another Chevron fuel’s sky-high risk disclosed earlier this year.