August 2023 • Issue 2, Volume 14 • www.consumer-action.org
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What people are saying
“Consumer Action provides the most informative webinars. I currently do Social Services for a senior center and have been able to keep up to date on important topics provided by Consumer Action. Thank you.”
--"Getting a Handle on Debt" webinar attendee Christine Lyas, Milford Senior Center, Milford, CT (view the webinar on Consumer Action's YouTube channel)
Consumer Action to celebrate 52 years of service
By Anna Flores
Consumer Action’s anniversary celebration, Consumer Excellence Awards ceremony, and virtual convening are coming up! We hope you’ll join us as we celebrate over 50 years of service, honor some consumer champions, and explore a timely topic. Read more.
Webinars educate on synthetic ID theft and examine debt disparities
By Monica Steinisch
Two mid-July webinars drew hundreds of viewers to explore the impact of disparities in debt, income and wealth and to learn about “Frankenstein fraud.” Read more.
CFPB hears testimony on dark side of medical credit cards
By Ruth Susswein
During a Consumer Financial Protection Bureau hearing on medical debt and medical payment products, advocates shared stories about consumers who unnecessarily became saddled with high-cost debt because they were steered into using a “medical credit card.” Read more.
Coalition efforts
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB watch
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report that the Bureau has fined two financial services companies and that it's spreading the word about the deadline to re-enroll in healthcare coverage for children and the poor. Read more.
Class Action Database: Herbalife settles over duping distributors
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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