Hundreds of Long Islanders have faced delays in receiving their passports in recent weeks due to a severe backlog brought about by understaffing at the New York Passport Agency. That's why this week, Andrew led a letter to Secretary of State Anthony Blinken and Assistant Secretary of State for Consular Affairs Rena Bitter calling on the State Department to intervene, address these delays, and provide answers. While Andrew's team has been working diligently to help process passport applications and secure appointments at passport agencies outside of New York, the lack of responsiveness from the New York Passport Agency has resulted in New Yorkers having to cancel travel for family vacations, honeymoons, and even funerals.
The letter says in part, "Our offices lost contact with the New York Passport Agency over the past three weeks, resulting in a whirlwind of chaos and confusion that has forced constituents to cancel travel plans and lose thousands of dollars in nonrefundable costs. It was only after numerous complaints that we were able to connect with New York Passport Agency officials, although our backlog still persists...Our offices have been forced to make passport appointments for constituents at said agencies, ranging from Buffalo to San Diego, for passport applications already outside of processing times." The letter also urges the administration to take the necessary steps to mitigate the delays and calls for answers from the Department, including on how many employees the New York Passport Agency has dedicated to handling passport requests and how this number compares to July of 2022, how the Department plans to address the staffing shortages, and what steps the department has taken to address the backlog. Read the full letter here.
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