From WA State DFI <[email protected]>
Subject WA DFI joins multi-state, $12.4 million settlement with Raymond James for charging unreasonable commissions
Date July 11, 2023 3:02 PM
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*FOR IMMEDIATE RELEASE FROM
**THE* *WASHINGTON DEPARTMENT OF FINANCIAL INSTITUTIONS*

*Tuesday, July 11, 2023*

*CONTACT*:    
Lyn Peters, DFI Director of Communications
PH 360-902-8731, [email protected]

Bill Beatty, Director Division of Securities
PH 360-902-8760, [email protected]

*WA DFI JOINS $12.4 MILLION SETTLEMENT WITH RAYMOND JAMES FOR CHARGING UNREASONABLE COMMISIONS *

*"Washington State DFI joins a multi-state settlement with Raymond James for violating securities laws, taking more than $8,250,000 in excess commissions from investors"*

OLYMPIA – The Washington State Department of Financial Institutions (DFI) announced today that it has joined a multi-state settlement with Raymond James & Associates, Inc. and Raymond James Financial Services, Inc. (collectively, Raymond James), which will pay at least $8.2 million in refunds to clients, and $4.2 million in penalties and costs to the states, for charging unreasonable commissions on trades that harmed main street investors.

This settlement stems from a multistate task force of six state securities regulators including Alabama, California, Illinois, Massachusetts, Montana, and Washington. The states conducted a coordinated investigation into Raymond James’s compensation practices, and concluded that Raymond James charged excessive commissions on more than 270,000 low-principal amount equity transactions nationwide. Raymond James took a commission on these transactions in excess of 5% of the principal value, sometimes taking 100% of the proceeds from a customer’s sale. Over the past five years, Raymond James took more than $8,250,000 in excess commissions from investors.

“Regardless of how large or small an investor’s transactions may be, the people and companies making these transactions on behalf of investors have a duty to ensure adherence to the law,” DFI Division of Securities Director William Beatty said. “DFI is committed to ensuring Washington investors are treated fairly and are protected by our state’s securities laws.”  

Raymond James agrees to attest that its policies and procedures have been enhanced to ensure that all commissions are fair and reasonable within 60 days after the effective date of DFI’s order. This attestation will include Raymond James’s certifying that it has established:


* Compliance systems to prevent the imposition of unreasonable or unfair commissions;
* Operational changes designed to ensure that, regardless of the principal amount of a transaction, commissions will not exceed 5%, in the absence of a documented exception; and
* Systems that incorporate all equity transactions, regardless of the principal amount of the transaction, when identifying and reviewing potentially excessive commissions.

“This settlement is a clear example of the importance of multi-state jurisdiction collaboration,” DFI Director Charlie Clark said. “In working together we are better able to identify instances such as this where investors have been harmed, determine the best form of repayment and penalty, and ensure course correction to protect Washington investors in the future.”

The DFI found no evidence of fraudulent conduct by Raymond James, and Raymond James fully cooperated with the investigation. Raymond James neither admits nor denies the findings or conclusions of law as set out in DFI’s order.

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*About DFI* ▪ www.dfi.wa.gov [ [link removed] ] ▪ 360-902-8700 ▪ 877-RINGDFI (746-4334)
The Washington State Department of Financial Institutions regulates a variety of financial service providers such as banks, credit unions, mortgage brokers, consumer loan companies, payday lenders and securities brokers and dealers. The department also works to improve financial education throughout Washington through its outreach programs and online clearinghouse www.dfi.wa.gov/financial-education [ [link removed] ]. In addition to posting information about licensees and administrative actions, DFI uses the Web and social media to provide financial education information: www.facebook.com/wadfi [ [link removed] ]■ www.instagram.com/wastatedfi/ [ [link removed] ] ■ www.linkedin.com/company/state-of-washington-department-of-financial-institutions/ [ [link removed] ]  ■ twitter.com/dficonsumers [ [link removed] ] ■  [link removed] ■ www.youtube.com/user/WADFI [ [link removed] ] ■ 
www.homeownership.wa.gov [ [link removed] ]  

*About the Division of Securities *▪ www.dfi.wa.gov/sd [ [link removed] ] ▪ 360-902-8760 ▪ 877-746-4334, x 8760
The Division of Securities regulates securities investments, franchises, business opportunities, and off-exchange commodities sold in Washington and the firms and individuals that sell these products or provide investment advice. The Division handles complaints, conducts investigations, and takes appropriate enforcement actions to protect investors and combat fraud.

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