June 28, 2023 • Issue 1, Volume 14 • www.consumer-action.org
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What people are saying
“If it were not for Consumer Action, I would be less likely to be privy to important information that adds value to the work I do for my clients. I feel better equipped and empowered knowing that I have credible and relevant information that can help the people I serve leave my office better than they came.”
--"Student Loans: Beyond borrowing" webinar attendee Katrina Vizinau, Community Housing Development Corp., Richmond, CA (view the webinar on Consumer Action's YouTube channel)
FCC grant enables expanded outreach on Affordable Connectivity Program
By Monica Steinisch
Through funding provided by the FCC Consumer and Governmental Affairs Bureau, Consumer Action will continue, and expand, its work to increase awareness of and enrollment in the Affordable Connectivity Program. Read more.
AHEAD grant funds new "Housing Help” foreclosure prevention guide
By Monica Steinisch
Consumer Action has just published a new guide providing information, next steps and resources for homeowners at risk of foreclosure—available for free download from the Consumer Action website in English and Spanish. Read more.
Coalition efforts
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Misleading add-ons, missing insurance, and mandating an affordability check
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on refunds for borrowers who were tricked into buying add-on products; a simple way to protect your P2P account balance; and steps being taken to ensure that PACE loans are affordable. Read more.
CFPB seeks applications for advisory committees
The CFPB is seeking members for its four advisory committees, which provide input on a variety of consumer financial issues as well as the Bureau’s agenda. Applications will be accepted until July 16. Read more.
Class Action Database: Manipulated reviews cost online retailer
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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