John,
Imagine a world where it was as easy to get out of a subscription as it was to get into it...
The Federal Trade Commission (FTC) wants to make it happen, and they need our support!
It’s called the “Click to Cancel” rule, and it’s simple: If you can sign up for something in one click, you have to be able to cancel it in one click too.
Sounds like a good idea? We think so too. But you know who doesn’t think so? Corporations that want to get people to turn over their credit card information to purchase yet another automatically renewing membership while they’re browsing the internet at 2 am half-awake on Ambien.
Let the FTC know we’ve got their back on this one. Click here to send a pre-written comment (or edit it in your own words) now.
Corporations love to get customers to sign up for long term commitments as easily as possible, but hide cancellation procedures layers deep in the website so they are nearly impossible to find. It may just be one click to sign up, but it will take you hours on hold with customer service to finally get the thing canceled.
That’s if you even remember to cancel it at all, before it shows up -- again -- on your credit card statement.
This newly proposed rule also requires easy to understand information up front to ensure consumers know what they’re agreeing to before they agree to it.
If you believe that anything you subscribe to, whether it’s a dating service or a streaming service or a kick-boxing gym, should be as easy to cancel as it was to sign on, then we hope you’ll support this rule.
Click here if you support Click to Cancel and let the FTC know there’s a groundswell of public opinion in favor of consumer rights now.
- Amanda
Amanda Ford, Director
Democracy for America
Advocacy Fund
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