“I especially like the way Consumer Action keeps me up to date on the latest scams. Then I can warn clients, friends, and family.”
--SCAM GRAM reader Marisol Ferrante, San Francisco, CA (subscribe to our mailing list to get the SCAM GRAM delivered directly to your inbox) 

By Ruth Susswein

As part of Consumer Federation of America’s annual Consumer Assembly, Consumer Action’s interim executive director, Anna Flores, served as panel moderator for a discussion about the effects of inflation on Latino households. Read more.

By Anna Flores

Last month, Consumer Federation of America bestowed the organization’s Consumer Champion Award upon Linda Sherry, who spent 28 years on the Consumer Action leadership team and left a lasting impact on both our organization and the greater consumer movement. Read more.

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on medical debts that are disappearing from credit files; advocates’ defense of the agency that defends consumers; and refunds for fake debt relief. Read more.

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.