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Business Support Officer Level 3 [ [link removed] ] 07-02-2020 12:00 AM GMT 19,171 - Pro-Rata
Part Time , Hours per week - 18.5
Permanent
** *The starting salary is 19,171 (level 1) rising to 19, 945(level 2) pro rata for part time on first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time). Weekly hours of work are 18.5 per week working Monday, Tuesday and alternate Wednesdays.

* Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been waiting for? Read on to find out more

There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottinghams citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

Join an organisation that gives you extra we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.

The Children in Care service work with partner agencies such as health and schools to meet the needs of children who are in care. The aim of the service is to achieve the best possible outcomes for these children and young people and to prepare them for the future.

The Business Support Team have a vital role in supporting the delivery of this service. Duties include; being the first point of contact for day to day enquiries from children and young people in care, parents, carers and partner agencies such as schools and health, carers. Business Support provide quality customer services when responding to enquiries and taking the appropriate steps if risks or safeguarding issues are raised. Following NCC financial regulations to process requests for allowances, process orders and requests for social workers and managers. Proving general day to day administrative support for a large busy team of social workers and service managers. We are looking for a part-time business support officer to join the team and support the delivery of this vital service.

*ESSENTIAL REQUIREMENTS:*
Experience of planning and organising own workload and be able to work flexibly in a pressured environment.
Ability to communicate effectively at all levels utilising a variety of methods including telephone, email and face to face.
Demonstrates a commitment to a quality, customer focused service.
Maintain and assist with the development of information systems and related procedures
Ability to maintain confidentiality
Work in partnership with others to support the service

For more information, please view the Job Description and Person Specification which are attached further down on this page.

For informal enquiries please contact For informal enquiries please contact Caye Baena Quiralte on *Tel:*0115 876 5198 *Email:*"[email protected] "
<[email protected]> *Useful information for Applicants:* *"This post is subject to a DBS Enhanced check with a barred list check"
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*References may be sought prior to interview for safeguarding purposes. You will be advised once the application closing date has passed if this is required.
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.*

* *This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
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*Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
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Nottingham City Council is open to conversations regarding flexible working options at the point of interview.

If you have any technical issues completing your application form please contact "[email protected]" Experience of planning and organising own workload and be able to work flexibly in a pressured environment.
Ability to communicate effectively at all levels utilising a variety of methods including telephone, email and face to face.
Demonstrates a commitment to a quality, customer focused service.
Maintain and assist with the development of information systems and related procedures
Ability to maintain confidentiality
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