News from the Office of the Insurance Commissioner



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office of the insurance commissioner mike kreidler

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Kreidler directs Regence to correct medical billing error
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"Media contact: Public Affairs, (360) 725-7055"

OLYMPIA, Wash. ? Washington state Insurance Commissioner Mike Kreidler has directed Cambia Health Solutions, Inc., and its subsidiaries ? including Regence BlueShield ? to reprocess ground ambulance claims from approximately 670 policyholders who were balance billed by ambulance companies. ?

?Unfortunately, the insurer?s approach to this issue was not consistent with the law or the documents they have filed with our office. More importantly, it left consumers unfairly caught between the insurer and the providers,? Kreidler said. He added that his office is in discussions with Cambia on how to best resolve the issue and make the impacted consumers whole.

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