Getting a letter from the Minnesota Department of Revenue can be stressful for your clients. If your clients receive letters from us:

• Read the entire letter carefully. Most letters deal with a specific issue and provide instructions on what to do.
• Compare it with the tax return. If a letter indicates a changed or corrected tax return, review our changes and compare them with the original return.
• Reply by the due date. Reply to letters requesting information or action from your clients, or any letters you or your clients do not agree with. Replying by the due date could minimize penalties and interest and preserve appeal rights.
• Pay if you can. Remind your client to pay as much of their balance as they can to minimize penalties and interest.
• Contact us, if needed. Call the number on the letter and be prepared to offer the letter ID and proper authorization. You can get access to your client?s information through:
  • A valid power of attorney
  • The box checked for the third-party designee on your client?s return
  • Having your client present when calling
• Keep the letter. You and your clients should keep copies of our letters for your records.

We will only call you or your client after we send a letter. If you believe the call is fraudulent, get the caller?s name and hang up. Then, call one of our published phone numbers and ask for that person.

Questions?

Contact us.

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