Patient engagement is increasingly recognized as essential to high-quality, person-centered healthcare. Evidence-based research shows that engaged patients can make more informed decisions about their health, promoting mutual accountability and more efficient use of scarce health resources. While there is little disagreement about the value of an engaged patient population, it can be challenging for health centers to design interventions and policies that facilitate full engagement.
In this four-part virtual learning collaborative, health center teams will work with other teams across the country to explore a framework for patient and family engagement. Participants will learn strategies to support a continuum of engagement that examines individual interactions, institutional design, and larger policy design implications. Particular attention will be paid to the needs of special and historically underrepresented populations who may experience greater challenges in health center engagement. In this interactive series, the Migrant Clinicians Network (MCN), the National Nurse-Led Care Consortium (NNCC), and the Institute for Patient- and Family-Centered Care (IPFCC) will work with health centers - both care teams and individual CHC participants - to improve knowledge and skills around evidence-based strategies for patient engagement and activation.
