March 30, 2023 • Issue 10, Volume 13 • www.consumer-action.org
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What people are saying
"Great apps to use to stay on top of your financial goals. My credit score went up 26 points after using the apps."
--Participant in Consumer Action financial capability/credit education project in Dallas, TX (#CAExperian) (read about this initiative, supported by Experian, here)
New interim ED comes on board as longtime Consumer Action leaders retire
By Monica Steinisch
The first quarter of 2023 brought significant changes to our staff, as two longtime Consumer Action leaders retired and a new interim executive director took the helm. Read more.
Consumer Action and partners promote National Consumer Protection Week
By Monica Steinisch
National Consumer Protection Week took place March 5–March 11, and Consumer Action again joined the annual effort to warn consumers about the latest scam tactics, help them avoid falling prey to fraudsters, and inform them of their rights. Read more.
New Consumer Action video highlights CFPB’s language access efforts
By Monica Steinisch
Consumer Action teamed up with the Consumer Financial Protection Bureau (CFPB) to create a video about the CFPB's approach to strengthening information accessibility for consumers with limited English proficiency. Read more.
Credit Building Symposium registration is open!
By Monica Steinisch
Credit Builders Alliance is hosting its 10th Annual Credit Building Symposium in early June. Register now to join peers in learning about the latest innovations in the credit field. Read more.
Coalition efforts
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Data broker feedback, rental reports, and illegal collections
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Bureau’s hunt for details on the companies that track and sell our personal data, including tenant screening reports, and the warning shot sent by the Bureau over illegal student loan collections. Read more.
Class Action Database: IKEA settles over FACTA violation
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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